Effective Date: February 27, 2025 Last Updated: February 27, 2025
Welcome to Black Forest Hardwood Floors, LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website, www.blackforestfloors.com, and our services. By accessing or using our website, you agree to comply with these Terms.
If you do not agree with these Terms, please refrain from using our website and services.
1. Services Provided
Black Forest Hardwood Floors, LLC specializes in hardwood flooring services, including installation, refinishing, repairs, and custom flooring solutions. All quotes, estimates, and service details are provided on a case-by-case basis.
We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
2. User Responsibilities
By using our website and services, you agree to:
- Provide accurate and truthful information when requesting services.
- Refrain from misusing or interfering with our website, services, or content.
- Avoid using our website for any unlawful or fraudulent activities.
We may restrict or terminate access to our website or services if any misuse is detected.
3. Payment and Quotes
All pricing, estimates, and quotes are subject to change based on project requirements.
Payment terms will be outlined in individual contracts or invoices.
Late payments may incur additional fees.
For questions regarding payments, please contact us at office@blackforestfloors.com or call (509) 328-5700.
4. Cancellations and Refunds
- Service Cancellations: If you need to cancel a scheduled service, please notify us as soon as possible. Cancellation policies will be detailed in your service agreement.
- Refund Policy: Payments for completed services are generally non-refundable unless otherwise specified in writing.
5. Intellectual Property
All content on our website—including logos, text, images, and graphics—is the property of Black Forest Hardwood Floors, LLC and is protected by copyright and trademark laws.
You may not copy, modify, distribute, or use any of our content without express written permission.
6. Warranties and Disclaimers
Our services are provided “as is” and “as available” without any warranties of any kind, unless explicitly stated in a written contract.
We are not responsible for third-party links, tools, or services that may be mentioned on our website.
While we strive for accuracy, we do not guarantee that all information on our website is error-free or up to date.
7. Limitation of Liability
To the fullest extent permitted by law, Black Forest Hardwood Floors, LLC is not liable for any:
- Indirect, incidental, or consequential damages.
- Loss of profits, business, or data.
- Issues arising from third-party services or materials.
Our liability is limited to the maximum extent allowed under applicable law.
8. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of Washington, without regard to conflict of law principles.
Any disputes shall be resolved through negotiation, mediation, or arbitration before seeking legal action.
If a legal claim is necessary, it must be filed in a court within Spokane County, Washington.
9. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our website or services constitutes acceptance of the new terms.
10. SMS Messaging & Consent
By providing your mobile number on our website or during service interactions, you consent to receive SMS messages from Black Forest Hardwood Floors, LLC. These messages may include appointment confirmations, service updates, promotions, and customer service notifications.
Message and data rates may apply. Message frequency varies.
You may opt out at any time by replying STOP to any SMS message. Reply HELP for assistance.
Consent to receive SMS messages is not a condition of any purchase. Your information will be used in accordance with our Privacy Policy.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Email: office@blackforestfloors.com
- Website: www.blackforestfloors.com
- Address: P.O. Box 750, Spokane Valley, WA 99037
- Phone: (509) 328-5700